Choosing the right AV rental company can make or break your event. But how do you know you’re getting what you need? Before you sign a contract or swipe your card, ask these key questions to ensure a smooth experience.
1. What’s Included in the Rental Package?
Always confirm whether setup, delivery, and breakdown are included. Some providers quote only for the gear and charge extra for the rest.
2. Is the Equipment Professional-Grade?
You want reliable, event-ready equipment—not consumer electronics. Ask for details on brands, models, and age of inventory.
3. Will a Technician Be On-Site?
Having a skilled tech on hand during your event can prevent or quickly fix audio or visual issues.
4. What’s the Backup Plan?
Make sure there’s contingency gear available in case something fails. Ask about their response time for replacements or tech support.
5. Is the Gear Tested Before Delivery?
At Savvy AV, all our equipment is fully tested and prepped before it arrives. You should expect nothing less from any provider.
6. Are There Any Hidden Fees?
Be clear on what might incur additional charges, such as late returns, last-minute changes, or damage coverage.
7. Can They Scale for Your Event Size?
Whether your guest list is 30 or 3,000, the AV setup should match. Confirm they can scale to your needs.
Asking these questions ensures you’re working with a professional AV partner—and at Savvy AV, we’ve got all the right answers.
